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Support & successProject workflowsAutomation & integrations

FeedbackBasket

Agent-friendly feedback management with CLI, MCP, and embeddable widgets.

Agents can use the FeedbackBasket CLI or MCP server to inspect projects, triage feedback and bug reports, update statuses, retrieve widget embed code, and summarize user feedback from a terminal or IDE.

Agent access evidence

CLI

native

Official npm CLI supports login, project management, feedback and bug triage, widget commands, team commands, JSON output, and an --agent mode.

Evidence

API

partial

The CLI uses FeedbackBasket service endpoints, but a public REST endpoint reference is not currently documented; agents should prefer the official CLI or MCP server for supported automation.

Evidence

MCP

native

Official MCP server lets assistants list projects, retrieve and search feedback, fetch bug reports, and read AI-enriched feedback data with API-key authentication.

Evidence

Browser

strong

The web dashboard supports collecting, reviewing, filtering, and updating feedback, plus settings for projects, billing, and API keys.

Evidence

Account creation

strong

The public site offers self-serve signup and documents generating MCP API keys from dashboard settings.

Evidence

Pricing clarity

strong

Public pricing lists free and Pro plan limits, including project counts, feedback limits, screenshots, team members, and MCP API key counts.

Evidence

Docs quality

strong

Public CLI and MCP docs include install commands, auth flows, agent output modes, command examples, available MCP tools, and API key management notes.

Evidence

Sandbox

unknown

No public documentation was found for a dedicated sandbox, test mode, dry-run mode, or local-mode workflow.

Readiness score

Usable

Usable: 68/100. Strongest in agent readability; weakest in agent safety.

Machine operability19/25

Agent safety11.2/25

Agent readability17.4/20

Auth and setup12/15

Production reliability8/15

Best for

Founder and product teams that want agents to collect, inspect, and triage website feedback and bug reports.

Pricing

Public pricing includes a free plan with 1 project, 100 feedback items per month, and 1 MCP API key, plus a Pro plan at $19.99/month with 10 projects, unlimited feedback, screenshot uploads, team members, and 5 MCP API keys.

Auth

Browser OAuth for CLI login, direct CLI tokens for headless use, and MCP API keys with project-level access.

Account creation

Self-serve signup from the website with login required for dashboard, CLI, and MCP access.

Browser support

Browser dashboard supports project setup, widget configuration, feedback triage, settings, billing, and API key management.

CLI

feedbackbasket-cli

MCP

feedbackbasket-mcp-server

Limitations

Key limitations: Feedback can contain production user data, emails, screenshots, page context, browser details, and internal notes; use least-privilege project access and review writes such as status changes, replies, deletes, team changes, and billing actions. CLI tokens and MCP API keys must be kept out of source control. Pricing limits can pause new free-plan submissions after monthly limits.